All of our expert housecleaners are thoroughly trained and insured, so you can relax. During our home cleanings, we never smoke, drink, eat, or use appliances out of respect for our customers. We are proud of our nationally known uniforms and confident in our ability to provide services that exceed expectations. We also go through frequent training to guarantee that we’re always up to date on the most cutting-edge cleaning methods. The job we do for each customer is held accountable by a trusted and experienced supervisor for added safety and peace of mind.
We provide estimates in person, over the phone, and in writing. All estimates are free of cost and come with no strings attached.
To obtain a written estimate, go to our website’s “estimate” link and fill out the required information. We will need to know what sort of service we will be providing and how many square feet we will be cleaning in order to provide an accurate house cleaning quotation. You must contact the office for any further estimates.
No, there’s no need for you to be there as long as you have a means to let us in when you’re not at home. If it helps you feel more at ease, you are invited to stay and observe what we do. Our house cleaning personnel are all trustworthy and courteous; however, they do operate on a schedule, so make sure to leave them enough room to do their tasks.
When our staff have no complaints and follow guidelines correctly, they are paid bonuses. They don’t want to lose their bonus or annoy a customer. We have instruction documents that the personnel must follow to guarantee that they are fulfilling both your and our expectations; we also have a Quality Assurance Manager who checks over the specifics of each residence.
Every home that professionals at Spot On cleans is treated with the utmost respect. If something breaks during our usual service, we’ll do everything we can to repair or replace it. Our domestic housekeepers are fully insured, so you may file a claim if necessary.
Our personnel are covered by insurance in the event of a loss or breakage while cleaning your home. If one of our employees is injured on the job, all employment taxes are paid, and all employees are insured under workman’s compensation.
We value your business and want to ensure that you are happy and entirely satisfied. If you are dissatisfied with the quality of the job you have paid for, please contact us within 24 hours and we will make plans to correct the matter. If you think we did a great job, please leave a review on an online site so that others can see what we have to offer. Customer feedback is one of our favorite things to read!